FAQ
Frequently asked questions
The questions people actually ask before buying. Email us if yours isn't here.
What does the free preview include?+
A 4-minute intake produces a free preview with three pieces: (1) a headline statement showing your weekly hours recovered and annual dollar recovery, (2) a tier distribution showing how your tasks split across "AI fully handles," "AI mostly handles," "AI assists," and "do not automate," and (3) your top 3 automation opportunities with brief descriptions. Delivered to your inbox in ~5 minutes. No payment required.
When do I pay the $149?+
Only after you've seen your free preview and decided the full audit is worth it. There's an "Unlock your full audit" button on the preview page. You're never asked to pay before seeing what you're buying.
What if I only want the free preview and not the full audit?+
That's fine. The preview is genuinely useful on its own — you'll know within ~5 minutes whether AI is worth pursuing for your business and roughly how much it could recover. No pressure, no follow-up calls, no email sequence trying to convert you.
Who is this for?+
Service businesses doing $1M-$5M with 5-25 people. Plumbing, HVAC, electrical, landscaping, accounting, dental, veterinary, law firms, agencies. Any business where someone keeps saying "we should be using AI for this."
How long does the audit take?+
The intake form takes ~4 minutes. The free preview is generated in another ~5 minutes. Most customers have it in their inbox within 10 minutes of starting. The full audit unlocks immediately after payment.
What if your audit says everything should stay human?+
That happens. Every audit identifies 10-25% of tasks that shouldn’t be automated. If the percentage is much higher for your business, that’s the answer — and it’s worth knowing for $149 instead of $50K worth of failed AI experiments.
Do you implement the tools you recommend?+
Not at the $149 audit tier. We point you at the right vendors, show you the pricing, and tell you which one fits your stack. Some customers want managed implementation help — reach out and we’ll talk.
Why $149 instead of free?+
The first preview is free — you see your headline ROI numbers, tier distribution, and top 3 opportunities at no cost. The $149 unlocks the per-role deep dive, 90-day roadmap, and do-not-automate reasoning. We charge for the full version because most "free" AI audits are disguised lead-gen for SaaS vendors who pay affiliate fees. We don’t take any. Your $149 is what aligns the recommendation with your interests, not theirs.
Refund policy?+
If the audit doesn’t include at least 5 specific automation recommendations and a 90-day roadmap, we refund. We’ve never had to.
What’s the difference between Delegate and ChatGPT?+
ChatGPT is a tool. Delegate is an analyst that tells you which tools to buy and which not to. You can ask ChatGPT "what AI should my plumbing business use?" and you’ll get a generic list. Our audit scores every task you actually do, names specific products with current pricing, and tells you what to skip — and what NOT to automate at all.
What if I’m not on ServiceTitan / QuickBooks / [stack you mention often]?+
No problem. The intake captures your actual stack so the recommendations fit your workflow, not a template. If you’re on Jobber, Housecall Pro, FreshBooks, Xero, or anything else, we recommend tools that integrate with those.
Can the audit cover multiple businesses I run?+
One audit covers one business. If you run multiple, run multiple audits — the pricing is intentionally per-business so you can decide which ones to invest in.
Is the audit confidential?+
Yes. Your audit content stays with you and us. We don’t sell or share it with anyone. The only people who see it are you, anyone you forward it to, and the engineering and ops staff at Tobination who maintain the system.
Can I share the audit with my team / accountant / coach?+
Absolutely. The audit URL is shareable as-is once you’ve unlocked the paid view. Print to PDF works too — there’s a print-friendly stylesheet built in.
When can I subscribe to Pulse?+
After your first $149 audit. We tie Pulse subscriptions to a specific audit so the quarterly automatic re-audit and monthly digest reference your actual analysis. The "Start Pulse — $19/mo" button appears on your audit page once you’ve unlocked it.
What’s coming after Pulse?+
A few things on the roadmap: industry-specific deep dives (e.g. "AI Audit for Dental Practices" with sub-specialty tooling), implementation handholding for shops that want managed deployment, and a vendor-side product that helps tool builders understand how their products are being scored. Want to be early on any of those? Use the contact form.
See also: Can AI replace your role? — analyses for 100 service-business roles across plumbing, HVAC, dental, accounting, legal, and more.